Dota 2 ban appeal
Banned in Dota 2? Send us the ban notice, your screenshots and what happened. We turn them into a clear appeal based on the rules Valve Corporation has set for Dota 2, and a person checks it before you get it.
- From €29.99
- Price shown before you pay
- Checked by a person before delivery
How Dota 2 bans work
Dota 2 is Valve's game. Its penalties include low-priority matchmaking, communication bans, matchmaking bans and, in cheating cases, VAC bans on the Steam account.
Valve treats VAC bans as permanent: they cannot be appealed and remain on the account regardless of who was using it. Most other penalties expire by themselves after the stated period or the required games; thus, Steam Support is the contact mainly for the security of the account, not for lifting a penalty.
- Who decides
- Valve Corporation
- Anti-cheat
- VAC (Valve Anti-Cheat)
- Rules the ban relies on
- Terms of service
- Support contact on file
- valvesoftware.com/en/contact?recipient=Dota+2+Team
- Our price
- From €29.99 · all prices
- Only Valve Corporation can lift the ban, and nobody can promise that it will. Not sure it is worth it? Try the free Ban Check
How to appeal a Dota 2 ban
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Save the ban notice
The first step is to secure the Dota 2 ban message as a screenshot and as text, together with the date, the platform and any reference number or ID it shows.
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Find the rule it relies on
The notice usually names a rule. That rule shall be looked up in the terms Valve Corporation publishes, so that the appeal answers it instead of making a general complaint. Valve Corporation terms of service
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Collect what supports your side
Useful evidence includes purchase receipts, earlier support replies with ticket numbers and, for a device ban, when the PC or console was acquired and who else used it. A password, however, is never part of the evidence.
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Send one clear appeal to Steam Support (account security; VAC bans cannot be appealed)
The appeal is sent while signed in with the banned account, as a single request that sets out what happened in chronological order, why the rule does not fit and which documents are attached. Official page: help.steampowered.com/en (link checked on 26 Oct 2026)
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Keep the ticket and follow up with facts
The ticket number and the reply shall be kept. If Valve Corporation refuses, a second request makes sense only with new facts or a clearer explanation; repeating the first request adds nothing.
We prepare steps 2 to 4 for you: the appeal text, the rule it answers and where to send it, checked by a person before you get it. Start your Dota 2 appeal
More about Dota 2 bans
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VAC (Valve Anti-Cheat)
How this anti-cheat system works, its restriction tiers and the evidence that helps an appeal.
Appeals for related games
Questions about Dota 2 appeals
Can a Dota 2 ban be appealed?
A VAC ban cannot: Valve states that it is permanent and stays on the account regardless of who used it. Low priority and communication bans run out by themselves.
What is low priority in Dota 2?
A temporary matchmaking penalty for abandons or reports. It ends after the required games and is not an account ban.
Think Valve Corporation got it wrong?
Tell us what happened. You will see the price and the waiting time before you pay.
