Contact Game Ban Appeal
Use the contact form to reach the desk. Case-specific messages should be sent through the secure portal.
- [email protected]
- Response time
- We usually reply within 1 business day.
- Already have a case?
- Write to us from your case page. Your files and messages stay in one place there. Open my case
- Office
- Game Ban Appeal UG (haftungsbeschränkt)
Mittelstraße 11, 40789 Monheim am Rhein, Germany
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Send us a message
Something not working, or a game missing?
Use these forms for problems with the website and for games we do not cover yet.
Report a bug
Something in the intake, your case page or checkout is broken? Tell us what happened.
Request a missing game
Your game or platform is not in the list? Ask us before you open a case, so we can check whether and how we can help.