Destiny 2 (D2) ban appeal

Banned in Destiny 2? Send us the ban notice, your screenshots and what happened. We turn them into a clear appeal based on the rules Bungie has set for Destiny 2, and a person checks it before you get it.

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Destiny 2
Destiny 2 · Bungie
At a glance

How Destiny 2 bans work

Destiny 2 is developed and published by Bungie and uses BattlEye on PC. Bans can follow anti-cheat detections, exploit use or conduct, and they are set on the Bungie account.

Appeals go to Bungie's player support. For a BattlEye ban, the appeal has to list the software that was running on the PC, since Bungie permits some third-party tools and forbids others.

Who decides
Bungie
Anti-cheat
BattlEye
Rules the ban relies on
Terms of service
Support contact on file
help.bungie.net
Our price
From €29.99 · all prices
Only Bungie can lift the ban, and nobody can promise that it will. Not sure it is worth it? Try the free Ban Check
Step by step

How to appeal a Destiny 2 ban

  1. Save the ban notice

    The first step is to secure the Destiny 2 ban message as a screenshot and as text, together with the date, the platform and any reference number or ID it shows.

  2. Find the rule it relies on

    The notice usually names a rule. That rule shall be looked up in the terms Bungie publishes, so that the appeal answers it instead of making a general complaint. Bungie terms of service

  3. Collect what supports your side

    Useful evidence includes purchase receipts, earlier support replies with ticket numbers and, for a device ban, when the PC or console was acquired and who else used it. A password, however, is never part of the evidence.

  4. Send one clear appeal to Bungie Help

    The appeal is sent while signed in with the banned account, as a single request that sets out what happened in chronological order, why the rule does not fit and which documents are attached. Official page: help.bungie.net/hc (link checked on 26 Oct 2026)

  5. Keep the ticket and follow up with facts

    The ticket number and the reply shall be kept. If Bungie refuses, a second request makes sense only with new facts or a clearer explanation; repeating the first request adds nothing.

We prepare steps 2 to 4 for you: the appeal text, the rule it answers and where to send it, checked by a person before you get it. Start your Destiny 2 appeal

Background

More about Destiny 2 bans

  • BattlEye

    How this anti-cheat system works, its restriction tiers and the evidence that helps an appeal.

Questions

Questions about Destiny 2 appeals

Can a Destiny 2 ban be appealed?

Yes, through Bungie's player support for the banned Bungie account.

Do I get banned for third-party tools in Destiny 2?

Bungie allows some tools and forbids others. If a tool caused the ban, name it and explain why you used it.

Your account, your right to a review

Think Bungie got it wrong?

Tell us what happened. You will see the price and the waiting time before you pay.

A frustrated player holding his head with both hands