ACE
ACE is Tencent's kernel-mode anti-cheat used across its first-party catalogue and a number of partner titles. Enforcement decisions are typically made by the Tencent operator of the affected title rather than a single central appeal address.
Restriction tiers
- Account suspension
Time-limited or permanent on the affected title.
- Device-tier restriction
Applied for repeat detections or cheat-software signatures.
What it checks
- Kernel driver with periodic integrity sweeps
- Behavioural correlation across Tencent account graph
- Server-side replay scoring
Identifiers it can use
- SMBIOS and disk serials
- MAC addresses of physical adapters
- Tencent account graph (WeGame, QQ, Riot)
Points an appeal can make
- Title-operator support submission with the ACE reference identifier
- GDPR Art. 15 for EU accounts where the operator falls within EU scope
How appeals are handled
- ACE itself is not the appeal counterparty; the operator of the title is
- Translation of the file may be required depending on the operator
Evidence to collect
- Operator notice and reference identifier
- Device inventory and launcher version history
- Account purchase and login history
Games that use ACE
- Naraka: Bladepoint Ban wave status
- Apex Legends Mobile (legacy)
- Honor of Kings
This page summarises public information. Anti-cheat vendors do not publish every detail of how their systems work, so read it as background, not as an explanation of how your own case was decided.
Banned by ACE?
Get an appeal written for your case
Send us the ban notice and what happened. You see the price and the waiting time before you pay.
